Dimension
After-hours emergency intake
Housecall Pro
Housecall Pro is a dispatch board — it schedules jobs once they exist. A midnight panel outage that comes in through GBP messaging still has to be answered by a person.
Quillwright
A draft reply fires the instant the GBP or website chat lands. Your on-call tech is paged with the safety question, the address, and an ETA in your voice — before the homeowner calls the next licensed electrician on the map.